Privacy Policy

Accident Ally Direct (“Accident Ally Direct,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit accidentallydirect.com, contact us, or submit a request for a case review connection.

1) Information we collect

Information you provide. When you complete a form (such as a Free Case Review, Contact, or Mobile Messaging preferences), we may collect your name, phone number, email address, state, and any details you choose to share about an accident or injury.

Automatic information. When you use the site, we may collect basic technical data such as IP address, device type, browser, approximate location (city/region), pages viewed, and the date/time of requests. This data helps us secure and improve the site.

Cookies and similar technologies. We may use cookies or similar tools for site functionality, analytics, and performance. You can adjust cookie settings in your browser. Some site features may not work properly if cookies are disabled.

2) How we use information

• Respond to your request and facilitate a connection to participating attorneys (where appropriate)
• Communicate with you about your submission, scheduling, updates, and support
• Operate and improve our website, forms, and user experience
• Protect against fraud, abuse, security incidents, and unauthorized access
• Comply with legal obligations and enforce our Terms of Use

3) SMS and communications

SMS consent selections are managed on our Mobile Messaging page. Message frequency varies. Message & data rates may apply. Reply STOP to cancel and HELP for help.

Important: Your decision to opt in to marketing/promotional messages is optional, and consent is not required to submit a case review request.

4) How we share information

We may share information as follows:

• Participating attorneys / network partners: We may share your submission details with attorneys or firms in our network to evaluate and respond to your request.
• Service providers: We may use trusted vendors (hosting, analytics, email, form processing) to operate the site and support communications. These providers are permitted to use information only to perform services for us.
• Legal and safety: We may disclose information if required by law, court order, or to protect the rights, safety, and security of users, our partners, and the public.

We do not sell your personal information.

5) Data retention

We keep information for as long as reasonably necessary to fulfill the purposes described above, including maintaining records, resolving disputes, complying with legal obligations, and enforcing agreements.

6) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7) Your choices

• SMS: Reply STOP to cancel, or update your selections on the Mobile Messaging page.
• Email: You may opt out of promotional emails by using the unsubscribe link where provided.
• Cookies: Control cookies through your browser settings.

8) Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision. Continued use of the site after changes means you accept the updated policy.

10) Contact us

If you have questions about this policy, contact us at info@accidentallydirect.com, call 619-349-7135, or write to 2515 Camino Del Rio #350, San Diego, CA 92108.